Common Questions
Yes! As a cable manufacturer based in Guangdong, China, we specialize in:
Custom length/color/printing (MOQ 500 meters)
Tailored voltage ratings & shielding solutions
Compliance with AS/NZS 5000 series standards
Yes, we are 100% OEM-friendly:
Minimum order: 1x20FT container (mixed SKUs accepted)
Custom packaging/logo/barcode printing
Bulk discounts for 50+ container orders
We provide 3-Stage Assurance:
Pre-Production
Confirm specs via video call + signed approval
Pre-Shipment
3rd-party inspection welcome (SGS/BV/TUV)
Post-Delivery
60-day return for unopened batches
Free rework/refund for defects
Special cases solved in 72hrs
Full compliance support:
Pre-tested to meet RCM, EESS, and C-tick requirements
Documentation prep for customs clearance
Referral to accredited AU lab partners
Yes, we have our own Inventory Rescue Program.
We provide:
Buyback 80% unused cables (condition evaluation required)
Free storage in Guangdong warehouse (6 months)
Global redistribution through our AU/NZ partner network
Shipping Info
Your order completion involves two key phases:
Production & Preparation: 25-30 days for manufacturing and export clearance.
Ocean Transit: 30-40 days shipping from China to your destination port.
The total estimated door-to-port delivery is 55-70 days. Final transit times depend on your selected shipping line and destination port congestion levels.
Yes, hybrid logistics are available for urgent needs.
For orders requiring partial air freight (e.g., samples for project approval) + sea freight (bulk quantity):
We'll issue separate B/Ls and invoices. Air shipment documents express-delivered in 72h and sea shipment follows standard 30-40 day schedule.
We’ll guide you based on your specific needs.
Our logistics team partners with leading carriers like Maersk, MSC, EMC, PIL, COSCO, and OOCL. We analyze your priorities—whether cost, speed, or specialized cargo handling—to recommend the optimal carrier and voyage.
We will give you the number of the bill of loading and the trucking web system of the shipping company, and you can get all the shipping status and information by typing the number of B/L.
Normally it will take 7-10 working days to get the shipping documents after loading the container. We will express the documents to you by DHL or FEDEX. You can also choose the TELEX RELEASE bill of loading, it is faster and more convenient.
Yes, we also provide door-to-door delivery solutions. From the moment your order leaves our factory, we manage all ocean and land transportation to your specified warehouse, including full export and import customs clearance procedures. This integrated service ensures your cables arrive securely without requiring you to coordinate multiple logistics providers.
Our ILAC-MRA recognized CNAS laboratory provides internationally accredited test reports at no cost to support your customs clearance compliance. For government-mandated certification processes requiring external approvals, we coordinate directly with authorized bodies to expedite documentation preparation. Clients are responsible for official certification fees levied by regulatory agencies, which will be clearly itemized prior to authorization.